Contact us

Enquiries

To receive a prompt response please contact the customer service team that corresponds to your region.

Region Customer service email
North America, Latin America Genomics.americas@lgcgroup.com
Europe, Middle East, and Africa Genomics.emea@lgcgroup.com
Asia Pacific, excluding China Genomics.apac@lgcgroup.com
China Genomics.china@lgcgroup.com

Customer and order support

If you require support for any of our products or services, please raise a case in our support system. Newly created cases will be assigned to the relevant team, and someone will contact you as soon as they can to help resolve your issue.

Submit support request

Regional sales offices

Shanghai

Room 901-903, Garden Square
No.968 West Beijing Road
Jing’an District
Shanghai 200041
China
Tel: +8621-22509000
Hotline (toll-free): 400 921 6156

Singapore

3791 Jalan Bukit Merah #07-02
Singapore
159471
Tel: +65 6734 4800

Manufacturing and lab services

Extraction, Genotyping, Sequencing, and Lab services

Berlin (Extraction, Sequencing, Lab services)

TGS Haus 8
Ostendstrasse 25
12459 Berlin
Germany
Tel: +49 (0) 30 5304 2200

Beverly (Extraction, Genotyping, Lab services)

100 Cummings Center
Suite 420 H
Beverly, MA 01915
USA
Tel: +1 978 232 9430

Hoddesdon (Extraction, Genotyping, Lab services)

Unit 1-2 Trident Industrial Estate
Pindar Road
Hoddesdon
Herts
EN11 0WZ
UK
Tel: +44 (0)1992 470 757

Amplification, cloning and expression reagents manufacturing

Middleton (Lucigen)

2905 Parmenter St.
Middleton, WI 53562
USA
Tel:+1 608 831 9011

Instrumentation and engineering

Alexandria

3600 Minnesota Street
Alexandria, MN 56308
USA
Tel: +1 320 421 9207

Irving (BioAutomation)

3249 Story Road West
Irving, Texas 75038
USA
Tel: +1 320 421 9207

Oligonucleotide manufacturing

Novato

51 Digital Drive
Novato, CA 94949-5728
USA
Tel: +1 415 883 8400

Petaluma

2199 South McDowell Boulevard
Petaluma, CA 94954-6904
USA
Tel: +1 415 883 8400

Risskov

Voldbjergvej 16B
DK-8240 Risskov
Denmark
Tel: +45 87 32 30 00

Nucleic acid chemistry

Bellshill (LINK)

3 Mallard Way
Strathclyde Business Park
Bellshill
Lanarkshire
ML4 3BF
Scotland
Tel: +44 (0) 1698 849911

Steinach

Sonneberger Straße 69
96523 Steinach
Germany
Tel: +49 36762 270969

Corporate headquarters

LGC

Queens Road
Teddington
Middlesex
TW11 0LY
UK
Tel: +44 (0)20 8943 7000