Ordering, Shipping and Handling

How do I register as a new customer with LGC?

What are the recommended storage conditions for Dual-labeled BHQ® probes?

How do freeze thaw cycles affect oligonucleotides?

I left my oligonucleotides sitting on the lab bench over the weekend. Are they still ok to use?

What is your recommended method for reconstituting and storing oligonucleotides?

What buffer should I resuspend my oligonucleotide in?

How do I determine the volume of buffer to add to my probe to prepare a stock concentration?

I received my oligonucleotide order, but the vial looks empty. Where is the oligonucelotide?

Why were my oligonucleotides shipped at room temperature?

How should orders be placed for shipment to locations outside the United States?

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